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Return Policy

Initiating Returns

You have the option to initiate a return for STOVER® products within 30 days of receiving your order. To qualify for a return, the items must be in brand new, unused condition, with all original packaging, including any STOVER hangtags, fully intact. Please note that all shipping costs associated with returns and exchanges are the responsibility of the customer. Initial shipping costs are non-refundable.

International Returns and Exchanges

For our international customers, STOVER is committed to accommodating returns and exchanges in accordance with the policies mentioned above. However, the specific procedures for returns may vary from country to country and will be assessed on a case-by-case basis. International customers are encouraged to contact us at for detailed return and exchange instructions based on their geographical location.

Exchange Policy

Should you wish to exchange an item, kindly follow these steps:

  1. Initiate a return for your original purchase, adhering to the guidelines outlined above.
  2. Make a separate purchase for the item you desire as a replacement.

If you have any inquiries or require assistance, feel free to reach out to us at We are here to provide you with the support you need.