STOVER FAQ
Fabric Quality:
Our backpacks boast premium construction using hardwearing polyester fabric with an Oxford weave, ensuring unparalleled durability, a soft touch, washability, and optimal travel protection.
For dry bags, totes, and specialty items, we select materials tailored to their intended use and environment, guaranteeing functionality and durability.
Water Resistance:
Our specialized dry bags are crafted for wet conditions, providing reliable protection for your belongings in the toughest, wettest environments.
While our travel backpacks and duffel bags aren't fully waterproof, their premium outer fabrics and multi-layer construction ensure contents remain dry in light rain. The bag fabric is designed to be treated with waterproofing sprays if desired.
Laptop Compatibility:
The STOVER® traveler backpack accommodates a 15.6-inch laptop. The protective sleeve features an elasticated restraint to securely hold your devices in place.
Weekender Set Size and Weight:
Find detailed product weights and dimensions on our product description pages. Our products are intelligently designed with lightweight materials, ensuring both practicality and ease of use.
STOVER® FAQ
What is your company all about?
We are a company specializing in outdoor travel products, providing high-quality items. Our primary sales channels include the Amazon brand store and our independent website.
What types of products do you offer?
Our products primarily include, but are not limited to, outdoor backpacks, insulated cups, outdoor blankets, etc. We continuously expand our product line to meet customer needs during outdoor activities.
How can I purchase your products?
You can directly purchase our products on our Amazon brand store or our independent website. Simply choose the items you like, add them to your cart, and proceed through the checkout process.
How do I track my order?
You can find order tracking information in your account. If you have any questions, feel free to contact our customer service.
What payment methods are accepted?
We accept various payment methods, including credit cards, Applepay, Googlepay etc. Specific options can be viewed on the checkout page.
Where should I reach out if I have other questions?
If you have any questions or need assistance, feel free to contact our customer service team. You can reach us via email or leave a message on our website.
Heading
What outdoor activities isthis waterproof backpack suitable for?
Our waterproof backpack is suitable for hiking, camping,
traveling, and other outdoor activities. Its waterproof design ensures your
belongings stay dry in wet conditions.
How effective is thewaterproofing of this backpack?
Our waterproof backpack utilizes high-quality waterproof
materials and a sealed design to provide excellent waterproof performance in
rainy or damp environments.
What size options areavailable?
We offer various capacity options to meet different needs. From
daily commuting to extended travel, you can choose the capacity that suits you.
GARNEBT BAG
QuestionWhat types of clothing aresuitable for this garment bag?
Our garment bag is designed to be spacious and suitable for
carrying shirts, dresses, suits, and various types of clothing. It protects
clothing from wrinkles and dirt.
Can it be used as carry-onluggage for travel?
Yes, our garment bag complies with airline carry-on standards
and can easily fit into the luggage compartment on the plane.
Are there specialprotective measures to ensure clothing is not damaged?
Yes, our garment bag is made from durable materials and features
waterproof and dustproof functions, ensuring the safety of your clothing during
travel.
OUTDOOR BLANKET
In what scenarios is the outdoor blanketapplicable?
The outdoor blanket is suitable for picnics, camping, beach
vacations, and various outdoor activities. They are waterproof, insulated, and
adaptable to different environments.
What size options areavailable?
We offer various size options to meet the needs of different
occasions. From small personal blankets to large family blankets, there are
choices for you.
What materials are used forthe outdoor blanket?
The outdoor blanket is made from high-quality, durable
materials, ensuring it can withstand the challenges of various outdoor
environments.
BACKPACK
What size laptops is your backpack suitable for?
All of our backpack is designed to be spacious and suitable for
most laptop sizes, including 13-inch, 15-inch, and 17-inch laptops.
Does it have a dedicatedlaptop protection layer?
Yes, the backpack's
interior has a dedicated laptop compartment, providing additional cushioning
and protection.
Can it carry other items,such as water bottles or documents?
Certainly, our design
considers practicality. In addition to the laptop compartment, the backpack has
other multifunctional compartments for carrying water bottles, documents, and
other daily items.
STAINLESS STEEL INSULATED CUP AND TUMBLER
Are these insulated cupssuitable for both hot and cold beverages?
Yes, both our stainless
steel insulated cups and tumblers are suitable for both hot and cold beverages.
They can keep cold drinks cool and hot drinks warm.
How effective is theinsulation?
We use double-wall stainless steel vacuum insulation technology
to ensure outstanding insulation performance, maintaining the ideal temperature
for an extended period.
Are these cups easy toclean?
Yes, our insulated cups and tumblers are easy to disassemble and
clean, ensuring you can easily maintain their cleanliness and hygiene.